How well do you communicate?
How do you know for sure?
“Leaders can afford to be uncertain, but we cannot afford to be unclear.
People will not follow fuzzy leadership.”
– John Maxwell
Good communication is a continuous process intended to produce clearer focus, assist collaboration and build consensus, build trust, relieve stress, reduce rumors, reduce confusion, ensure shared understanding, reduce misunderstandings, and most of all – to get things done!
It’s painfully true that you could have the best planned and organized project on the planet, but without good communication you’re bound to have problems. You could also have a weak, non-existent plan and still be successful, as long as the communication is good.
The primary reason to develop good communication within your unit (and with your Leader) is to reduce or eliminate misunderstandings. Interpretations, like assumptions, create miscommunication which will stop or delay the successful completion of Projects.
How good is your communication system?
Any good communications system in an organization should have these components:
Clear: Easily understandable and free from ambiguity
Cyclic: Sent periodically to members telling them what’s going on
Focused: Delivered to the right people at the right time
On-Demand: Info posted on a shared drive to answer frequently asked questions, 24/7
Timely: Information is provided in sufficient time to take action
Two-way: Provides the ability to receive input and feedback from all members
Redundant: Delivered via several different means
Does your current communication system include all of these? If not, why?
How can you find out what’s REALLY going on?
Create ways to find out what’s really going on in your unit. The two best sources of information on how your unit is doing are your people and your customers. Listen to them and act accordingly. It’s amazing the number of high-priced consultants that just come in for a few days, talk to a few employees and customers, submit a report, and management thinks they’re brilliant. If only the Leader or a member of the Leadership Team would have done the same thing and listened with an open mind, without being defensive or passing judgment, the same results could have been achieved – for free. Keep your people informed. Listen and respond to their concerns!
The most important ways to find out What’s Really Going On:
Blog: Post questions you would like members to answer. Ask for feedback
Break bread together: Have a meal with members selected at random
Sensing sessions: Meeting with members selected at random
MBWA (Management By Walking Around)
Visits: Spend one day a week, visiting a different location unannounced to talk to your members
Open Door Policy: Provide a time when members can come see you privately
Skip-level process: Randomly select members, several levels below you, for a private meeting, non-attribution, to ask for problems and solutions
Suggestion box: Receive anonymous suggestions for improvement
Surveys: Send out a survey and assess the results
In just a few minutes, you can own your copy of this volume, to enhance your ability to Communicate and become a more effective Leader tomorrow than you are today.
YOUR GUIDE TO BETTER
Here you’ll learn:
Chapter 2: Enhancing Your Communications
Chapter 3: Writing to Convince
Chapter 4: Collaborating to Achieve Consensus
Chapter 5: Power of Persuasion
Chapter 6: Speaking to Inform and Convince
Chapter 7: “Tell Me Your Plan”
Chapter 8: “Give Me Your Opinion”
Chapter 9: Listening to Understand
Chapter 10: Conducting Meetings That Matter
Chapter 11: Providing Feedback to Champions
Chapter 12: Most Important Communications Skills
This is your chance to become a more effective Leader and Follower tomorrow than you are today by enhancing your ability to communicate.
To SAVE 50%, purchase The Effective Leader’s Guide, which contains all 11 Volume, instead of buying each volume separately.
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