How well do you communicate?
How do you know for sure?
“Leaders can afford to be uncertain, but we cannot afford to be unclear.
People will not follow fuzzy leadership.”
– John Maxwell
Good communication is a continuous process intended to produce clearer focus, assist collaboration and build consensus, build trust, relieve stress, reduce rumors, reduce confusion, ensure shared understanding, reduce misunderstandings, and most of all – to get things done!
It’s painfully true that you could have the best planned and organized project on the planet, but without good communication you’re bound to have problems. You could also have a weak, non-existent plan and still be successful, as long as the communication is good.
The primary reason to develop good communication within your unit (and with your Leader) is to reduce or eliminate misunderstandings. Interpretations, like assumptions, create miscommunication which will stop or delay the successful completion of Projects.
How good is your communication system?
Any good communications system in an organization should have these components:
- Clear: Easily understandable and free from ambiguity
- Cyclic: Sent periodically to members telling them what’s going on
- Focused: Delivered to the right people at the right time
- On-Demand: Info posted on a shared drive to answer frequently asked questions, 24/7
- Timely: Information is provided in sufficient time to take action
- Two-way: Provides the ability to receive input and feedback from all members
- Redundant: Delivered via several different means
Does your current communication system include all of these? If not, why?
How can you find out what’s REALLY going on?
Create ways to find out what’s really going on in your unit. The two best sources of information on how your unit is doing are your people and your customers. Listen to them and act accordingly. It’s amazing the number of high-priced consultants that just come in for a few days, talk to a few employees and customers, submit a report, and management thinks they’re brilliant. If only the Leader or a member of the Leadership Team would have done the same thing and listened with an open mind, without being defensive or passing judgment, the same results could have been achieved – for free. Keep your people informed. Listen and respond to their concerns!
The most important ways to find out What’s Really Going On:
- Blog: Post questions you would like members to answer. Ask for feedback
- Break bread together: Have a meal with members selected at random
- Sensing sessions: Meeting with members selected at random
- MBWA (Management By Walking Around)
- Visits: Spend one day a week, visiting a different location unannounced to talk to your members
- Open Door Policy: Provide a time when members can come see you privately
- Skip-level process: Randomly select members, several levels below you, for a private meeting, non-attribution, to ask for problems and solutions
- Suggestion box: Receive anonymous suggestions for improvement
- Surveys: Send out a survey and assess the results
To be continued: You can learn more about this critical core competency of effectiveness, and how it can help enhance your career, by add this volume from The Effectiveness Guide to your professional library, today!
YOUR GUIDE TO BETTER COMMUNICATION
Here you’ll learn:
Chapter 2: Enhancing Your Communications
Chapter 3: Writing to Convince
Chapter 4: Collaborating to Achieve Consensus
Chapter 5: Power of Persuasion
Chapter 6: Speaking to Inform and Convince
Chapter 7: “Tell Me Your Plan”
Chapter 8: “Give Me Your Opinion”
Chapter 9: Listening to Understand
Chapter 10: Conducting Meetings That Matter
Chapter 11: Providing Feedback to Champions
Chapter 12: Most Important Communications Skills
You now have the chance to enhance your career by learning how to become more effective tomorrow than you are today.
Buy Now! Or take advantage of our Special Offer below.
To SAVE 75%, purchase The Effectiveness Guide, which contains all 10 Volumes, instead of buying each volume separately.
Here’s what you’ll learn:
CHAPTER 1: WHAT MAKES A LEADER EFFECTIVE?
CHAPTER 2: BY BECOMING A BETTER DELEGATOR
CHAPTER 3: BY BECOMING A BETTER PLANNER
CHAPTER 4: BY BECOMING A BETTER ORGANIZER
CHAPTER 5: BY BECOMING A BETTER COMMUNICATOR
CHAPTER 6: BY BECOMING A BETTER PROBLEM SOLVER
CHAPTER 7: BY ENHANCING YOUR AWARENESS
CHAPTER 8: BY BECOMING A BETTER TRAINER
CHAPTER 9: BY ENHANCING YOUR ABILITY TO MOTIVATE
CHAPTER 10: BY ENHANCING YOUR CHARACTER
APPENDIX A: PLAN OF ACTION EXAMPLE
APPENDIX B: REAL WORLD PROBLEM SOLVING EXAMPLE
APPENDIX C: ADVANCE PROBLEM SOLVING WITH VUCA
APPENDIX D: CAREER ADVICE
APPENDIX E: CREATING MISSION AND VISION STATEMENTS
The Effectiveness Guide will be the best investment you’ll ever make in your career.
Also, if you feel this information could help someone else, please take a few moments to let them know. If it turns out to make a difference in their life, they’ll be forever grateful to you – as will I.
Let’s make a difference together – one person at a time!
All the best!
Founder of TheCAREERMaker.com
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The 9 Core Competencies of Effectiveness